Step 1 · Consult
History and previous colour.
What we do, in detail
Four things, with what we hold published rather than implied.
Program 01 · Patch tested before colour
Hair services
Colour follows the manufacturer's instruction on allergy alert testing, including the interval they specify. We will not compress it for a same-day appointment. We are also straightforward about whether a reference photograph is achievable on hair that has been coloured at home, because starting and stopping halfway is worse than a frank conversation.
Step 2 · Patch test
At the interval required.
Step 3 · Service
Or an honest alternative.
Step 4 · Aftercare
What to use at home.
Step 1 · Which category
Whether registration applies.
Step 2 · Consult
Suitability and expectations.
Step 3 · Treat
Or decline and explain.
Step 4 · Aftercare
Written, where it matters.
Program 02 · Registered where required
Beauty treatments
Most beauty treatments need no licence at all, but a specific group does: skin piercing, tattooing, semi-permanent skin colouring and micropigmentation, electrolysis. Those require registration with the council. We hold it for what we offer in that category and we offer nothing in it that we are not registered for.
Program 03 · Free, and honest
Consultations and referral
Consultations are free, including any patch test, because charging for the safety step discourages it. We do not diagnose: a scalp condition, unexplained hair loss, a lesion or an infection goes to a pharmacist, GP or dermatologist. We may also defer a treatment until something has been looked at, which is occasionally unwelcome and always the right call.
Step 1 · Talk
What you want, realistically.
Step 2 · Look
Skin and scalp condition.
Step 3 · Test
If colour is involved.
Step 4 · Refer
Where a clinician is needed.
Step 1 · Their evidence
Qualifications and insurance seen.
Step 2 · Terms
Written, and not employment.
Step 3 · Told to clients
Who they are contracting with.
Step 4 · Reviewed
Cover kept current.
Program 04 · You contract with them
Space for independents
Where a service here is provided by a self-employed professional running their own business, they are responsible for their own qualifications, insurance and compliance, and you contract with them rather than with us. We tell you which arrangement applies before a booking is taken, because a client who assumes otherwise has no idea who to go to if something goes wrong.
Want to see what we hold before booking?
Ask us. Qualifications, insurance and registration, shown on request.